Services

Measuring

Being in business for over 50 years, we have seen measurements go bad. This can be an expensive mistake that is easily avoided. It looks easy to do, but it is more than just width and length. When a professional takes a looks at your windows he/she will also consider what fits around latches, cranks, screens, special trims, and more.

Our professional installers will assist you in selecting the best product for your window and guarantee that it will fit. Certain windows and window treatments are required to have a professional assess them including corner windows, bay windows, specialty shapes, and drapery orders. There are many things to consider, so to put your worries at ease, hire a professional to ensure proper measuring. We offer Free Measuring* with purchase to save you time and money.

Sales

For the last 20 years, our industry has expanded to include many new and exciting products. A professional salesperson will listen to what your needs are, and then introduce you to the products that fit those needs and are within your budget. Our showroom is a great way to explore the various options since we have over 70 working displays. Every Hunter Douglas product is on display, including products from Graber, Skandia, Nanik, Comfortex, Levolor, Grand Design, Conrad, FashionTech, and many more.

We also conduct In-home Consultations to design the most attractive window treatment options in the comfort of your own home. Our in-home consultants can help you to select fabric and drapery hardware to complete the look. They will work along side you to help design your window treatments.

Repairs

Our repair and parts center has been developed over the last 25 years to help you get more out of the products you have already bought. Most products purchased within the last 10 years can be repaired and cleaned to look good again. We clean and repair blinds, vertical blinds, revive old rollershades, re-cord cellular shades and blinds, re-furbish shutters, cut down widths on most products, and help you as best as we can. We also carry hundreds of in-stock parts to be purchased for home repair.

Some repairs are even covered by the manufacturer's warranty. So keep your receipts of purchase in a safe place, they could really come in handy one day.

Installation

Our installers have been with our company for many years. They have installed thousands of products and assisted clients with answering all of their questions. As most of us know, installing window treatments can be confusing, tricky, and frustrating. Take the guess work and the frustration out of doing it yourself, and let our professionals deliver the results you are looking for. Professional Installers are standing by to install the products purchased from The Alcatraz Shade Shop.

Consultations

Our in-home consultants are here to help you achieve a great look and make every effort to exceed your expectations. We can assist you in the creation of an inviting space for light in your home. In bedrooms and children's room your goal may be achieve darkness and privacy. Regardless of the need or look, our consultants specialize in design and know our entire product line. Let one of our consultants make this easy and fun.